The Supplier:
sevv.it
Falster, Denmark
hi@sevv.it
The Customer: The natural or legal person who creates an account and subscribes to the Sevv platform.
The agreement is deemed concluded when the Customer has completed registration and confirmed their subscription, either by starting a trial period or by payment of the first subscription period.
If the Customer is a company, the person entering into the agreement declares that they have authority to legally bind the company.
Sevv offers the following subscription plans, whose prices are shown in the current price list at sevv.it/pricing:
New Customers may access a free 30-day trial. No credit card is required during the trial period. The trial may be used once per company. At the end of the trial the Customer moves to the chosen paid subscription, or access ceases.
In the event of non-payment a reminder invoice is issued. If payment is not received within 10 days, Sevv reserves the right to suspend access to the platform. Data is retained for 30 days after suspension, after which it may be deleted. Reactivation requires payment of all outstanding amounts.
Sevv reserves the right to change subscription prices. Price changes will be notified with at least 30 days' written notice by email to the registered email address.
Existing subscriptions continue at the previous price until the end of the current billing period. Thereafter billing is at the new price, unless the Customer terminates before the end of the period.
Feature changes and platform updates are included in the subscription and do not trigger price increases.
Sevv grants the Customer a non-exclusive, non-transferable right to use the platform in accordance with these Terms and the chosen subscription plan, solely for the Customer's own commercial purposes.
The Customer may not:
The Customer is responsible for all actions taken via the Customer's user accounts, including actions by the Customer's employees and subcontractors with access to the platform. The Customer is obliged to keep access credentials confidential.
All data that the Customer and the Customer's end users upload or register in the platform ("Customer Data") belongs to the Customer. Sevv makes no claim of ownership over Customer Data.
Sevv processes Customer Data solely to:
Sevv does not sell or share Customer Data with third parties for marketing purposes.
The Customer may export Customer Data in CSV and JSON format at any time via the platform's export function. Sevv commits to making the export function available throughout the subscription period and for 30 days after termination.
To the extent that Sevv processes personal data on behalf of the Customer, Sevv acts as data processor and the Customer as data controller. Sevv's privacy policy constitutes the required data processing agreement. Customers with specific data processing agreement requirements may contact hi@sevv.it.
Sevv aims to maintain an uptime of at least 99% per calendar month, excluding planned maintenance. This is a target and not a binding SLA unless otherwise agreed in writing with the Customer.
Planned maintenance is notified with at least 48 hours' notice on the status page or by email. Maintenance is scheduled primarily during periods of low activity (typically early morning, weekdays).
Support is provided in Danish and English.
Monthly subscriptions may be terminated with 1 month's notice to the end of a billing period. Termination is via the settings menu in the platform or by written notice to hi@sevv.it.
There is no minimum term for monthly subscriptions. Amounts already paid are non-refundable.
Annual subscriptions run until the end of the paid year and renew automatically unless cancelled with at least 30 days' notice before renewal.
Annual subscriptions are non-refundable for the remaining period upon early termination.
Sevv may terminate the Agreement with 30 days' notice without cause. In the event of the Customer's material breach of these Terms, Sevv may terminate the Agreement with immediate effect.
After the notice period expires, the Customer has access to data export for a further 30 days. Thereafter Customer Data is deleted from active servers. Backup data is deleted within 90 days. Anonymised, aggregated statistical data may be retained indefinitely.
The platform is provided "as is" and "as available". To the fullest extent permitted by applicable law, Sevv disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose or non-infringement of third-party rights.
Sevv's total liability to the Customer under these Terms is limited to the amount the Customer has paid to Sevv in the 3 months preceding the event giving rise to the claim.
Under no circumstances is Sevv liable for indirect loss, consequential damages, loss of revenue, loss of data or loss of goodwill, even if Sevv has been advised of the possibility of such loss.
Neither party is liable for delay or failure to perform caused by circumstances beyond that party's reasonable control, including natural disasters, war, cyberattacks by state actors, network outages at third-party providers or regulatory orders.
Sevv and its licensors hold all rights, including copyright, trademarks and patents, in the platform, its code, design, features and documentation. These Terms grant the Customer no rights in the platform's underlying code or technology.
The Customer grants Sevv a non-exclusive, royalty-free licence to use the Customer's logo and company name in connection with marketing of Sevv's products and services, unless the Customer objects in writing.
Both parties undertake to treat the other party's confidential information with confidentiality and not to disclose it to third parties without prior written consent. The confidentiality obligation applies during the term of the Agreement and for 3 years thereafter.
The confidentiality obligation does not apply to information that is publicly available, received from third parties without confidentiality restrictions, independently developed, or required to be disclosed by law.
Sevv reserves the right to amend these Terms. Material changes will be notified with at least 30 days' notice by email to the registered email address.
If the Customer continues to use the platform after new Terms take effect, this is deemed acceptance of the amended Terms. If the Customer does not wish to accept the changes, they may terminate the subscription before the amended Terms take effect.
These Terms are governed by Danish law, without regard to conflict-of-law rules that might point to another jurisdiction.
Disputes arising out of or relating to these Terms or the Agreement shall in the first instance be attempted to be resolved by negotiation between the parties. If agreement cannot be reached, the dispute shall be brought before the District Court of Nykøbing Falster as the court of first instance, unless mandatory rules require a different jurisdiction.
For consumers in the EU, EU consumer protection rules apply regardless of the governing law clause.