See it from both sides: what your customer experiences, and what you as a business have under control. It all connects, and you start wherever suits you.
A quote isn't required to book: The customer can book directly, you can book on the customer's behalf — or you go the full route via a quote. They're building blocks, not a fixed sequence.
The customer fills a short enquiry form and attaches photos of the job. The draft saves automatically — close the tab, come back later.
You receive it immediately, build a quote from your services and send it off in seconds. The customer accepts or declines in one click — no login required.
The customer picks a service, sees live availability and confirms in a few clicks. You get it straight in the calendar — zero back-office work.
Automatic confirmation and reminders go to the customer. No-shows drop because the customer has it in their inbox.
A small code snippet is all it takes to embed the booking flow on your own site. The widget matches your layout and adjusts its height automatically.
If the widget can't load, the customer gets a direct link to the full booking page as a fallback — they're never turned away.
A Gantt-style day view shows all your workshop bays, lifts and staff in real time. Drag, reschedule and spot conflicts at a glance.
Opening hours and capacities are set per resource — the system prevents double-booking automatically and shows free slots instantly.
The customer arrives and checks in on the info screen in reception. Their visit, services and sub-tasks are already set up — no hunting around for paperwork.
Customers can fill in details in advance via a pre-fill link, so arrival is quick and there's no queue at the counter.
A shared live view of today's jobs means everyone in the workshop works from the same picture. Tick sub-tasks, add photos and notes as you go.
The customer sees live status updates on their phone — so they know exactly when to pick up the car without calling in.
The warranty is issued on top of the treatment and the customer accepts in one click — brand warranties and your own warranties side by side. The PDF certificate is ready immediately and can be downloaded directly from their phone.
Each vehicle gets its own digital service log with a QR code that can be shared with a potential buyer. Automatic warranty reminders pull the customer back before it expires.
Sevv knows when every guarantee expires and when the next service is due. Automatic reminders go out at the right time — by email or SMS — and land the customer back in your booking flow.
From the retention view you can send manual campaigns, create a new quote or see which customers are overdue for a visit — all without a third-party CRM.
From enquiry to warranty, customer data, history and documents follow automatically through every step. No re-typing, no dropped threads.